Frequently Asked Questions

We want your visit to Parque Europa in Torrejón de Ardoz to be as correct, safe, and satisfying as possible. Below, we offer a series of frequently asked questions with their corresponding answers sent by the user community. We hope this information helps you plan your visit and recommend Parque Europa to your social relations.

Is entry to Parque Europa free?

Indeed, entry to the park is free. It is a municipal park in Torrejón de Ardoz with free access.

Are the activities in Parque Europa free?

Some activities, such as children's games, are free, while others require payment and have access conditions. For effective information at the time of enjoying the attraction, it is advisable to contact the monitors directly or the central ticket office located at the lake's dock.

Is there free parking at Parque Europa?

There are streets and parking lots very close to Parque Europa with regulated and paid parking. However, there are also streets in the area where there is no parking control and there are free public spaces. All paid parking lots are correctly signposted; we recommend checking the area before parking your vehicle.

Can I bring my dog to Parque Europa?

Entry with pets is allowed. In the case of dogs, they must always be on a leash and muzzled if they are large dogs outside the designated canine areas. In these canine areas, there is a separation of small and large dogs. There are games and adapted terrains for dogs in the enclosed areas. Loose dogs are not allowed under any circumstances, nor are urination or excrement outside the canine areas.

Can I ride a bicycle in Parque Europa?

You can ride bicycles in the park as long as pedestrian areas and access points are respected. Pedestrian priority is absolute, as is safety. Bicycle speed should always be reduced, respecting the correct circulation of people.

Can I bring food to Parque Europa?

Bringing food is allowed, and there are picnic areas where you can eat without restrictions. In addition to restaurants, there are various food stalls in the park. Street food vending is not allowed inside the park.

Can I climb the monuments in Parque Europa?

It is strictly prohibited; the monuments are replicas of the originals, and damaging them would be sanctioned. However, some of them allow walking and accessing their premises as long as they are respected.

Can I post photos of Parque Europa on social media?

As it is a municipal park, the dissemination of photos is allowed as long as privacy rights and the Data Protection Law are respected.

Is Parque Europa open at night?

The park has access hours depending on the time of year. During the summer, the closing time is later than in winter, but the park is never open 24 hours at night.

Can you camp in Parque Europa?

Camping is not allowed within the park grounds.

Are there public restrooms in Parque Europa?

The park is equipped with free public restrooms in several areas. Responsibility and proper use of the facilities are requested to maintain safety and hygiene.

Can you fish in the lake at Parque Europa?

Fishing is not allowed in the park's lake.

Can I bring my own boat to the lake at Parque Europa?

The entry of private boats is not allowed. Parque Europa's lake has a recreational boat rental service. For more information, you can consult the monitors at the lake's dock.

How long does it take to walk around Parque Europa?

The time required to complete a full tour varies. You need to consider the park's size and distances. It is approximately 2 kilometers from the main entrance to the Eiffel Tower. There are rest benches throughout the park.

What is the nearest metro station to Parque Europa?

Currently, there is no metro station nearby. The closest stop with direct bus connections would be the L5 Canillejas station, bus 224A. For more information, you can visit our section on how to get to Parque Europa.

Is there a shopping center near Parque Europa?

Approximately 5 kilometers from the park, you will find the Oasiz Madrid shopping and leisure center. At a similar distance, there is Parque Corredor.

Is Parque Europa accessible for people with disabilities?

The main route of the park is adapted for wheelchairs. The pedestrian crossings and main avenues are prepared; however, some upper passages, such as the main entrance to Plaza de España, have stairs. It is possible to visit the park without problems in independent motorized chairs.

Is there a capacity limit at Parque Europa?

There is no specific capacity limit, but the municipal police of Torrejón de Ardoz may establish some attendance criteria at certain times for safety reasons. On days of high attendance, it is recommended to maintain social distancing and avoid crowds.

Are there chargers for electric cars near Parque Europa?

Currently, there are no chargers near the park, but there are establishments in Torrejón de Ardoz where these vehicles can be recharged. The nearest points are currently in Oasiz Madrid.

Can you have a picnic in Parque Europa?

It is recommended to use the picnic areas and surrounding zones for this activity as they are perfectly prepared. The park's rules prohibit damaging the green areas and their equipment.

Is there a daycare service in Parque Europa?

There is no dedicated childcare service in the park. It is the responsibility of the accompanying adults to supervise and attend to the children during the visit.

Can you swim in the lake at Parque Europa?

Swimming in the park's lake is not allowed. Currently, the authorized use is with recreational boats that can be rented at the dock.

Is it possible to have a barbecue in Parque Europa?

There are currently no barbecues in the picnic area. Making fire at any point in the park is strictly prohibited.

Is there public Wi-Fi in Parque Europa?

There is currently no public Wi-Fi service within the park, but some of the dining establishments may offer a connection to their customers. You can check directly with the establishments for more information.

Where do you pay for parking at Parque Europa?

The regulated paid areas have corresponding tickets in parking meters distributed near the spaces. We recommend ensuring the correct payment and ticket in the vehicle before making the visit if you decide to park in these areas.

What recommendations are there for the summer season?

Due to the large size of the park and the lack of shade in parts of the route, sun protection along with protective clothing is recommended. The high summer temperatures can cause dehydration, so it is highly recommended to consume liquids during the tour and use of the attractions. Parque Europa has numerous points for dispensing drinks and refreshments.

What recommendations are there for the winter season?

The climate in the area in winter can be especially cold, so adequate protection and warm clothing are recommended. It should also be noted that daylight hours are considerably reduced, and schedules are affected.